A mentor’s step-by-step guide showing you what you need to do to become an EX designer So you want to be an Employee Experience designer? First we look at what EX design is, next you’ll learn how to become an EX designer. …

If you are facing a major change as a change manager or executive, if you want to get your employees on board for that change quickly, make sure they can quickly taste the benefits. No gain, no pain. You can do this by: 👉Reducing, postponing or preventing pain 👉Increasing or speeding up…

MVP, it’s a concept we’ve adopted from hip start-ups. The concept is also used in change management. MVC is the name of the concept, minimum viable change, but it can also stand for most valuable change… In this article, I briefly zoom in on these concepts and look at their…

The interference effect It is mental hindrance and can keep us from performing at the highest level and making change successful. It is the phenomenon where mental processing of information becomes slower and less accurate due to competing mental processes. In this article, I explore the interference effect from the perspective of organizational…

It is in our human nature to resist change, even if it is an improvement. The enemy of many people and organizations is “the way things were always done”. It is so small or so unconscious that you can hardly see it. A little devil that stops us from taking…

The mere exposure effect in organizational change. — We prefer what is familiar. When confronted with something new or unfamiliar, we prefer to rely on what we already know. This is the mere exposure effect in action (Robert Zajonc 1968). It is a psychological phenomenon that is very common and of course not unimportant in organizational change. Choosing…

The mere exposure effect also provides an immediate solution: the more we are exposed to a novelty, the more we will come to appreciate it. We will therefore be more inclined to embrace new ideas if we are regularly exposed to them. This can be done on a conscious level…

The “hot tub” effect is about unconsciously equalizing the lead time of a project or change for everyone, regardless of whether someone is involved in the change early or late. This has a major impact on the adoption of change. But fortunately there is something you can do about it. …

People are overloaded with information and change. The mailbox is filled with memos about why they need to change. Every white space on the wall is covered with communications about the latest initiatives. Every free hour is claimed for live or video communication on important topics. And all this on…