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10 Steps to a Great Employee Experience

Sara Coene
3 min readOct 12, 2020

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It’s without any doubt that many organizations have come to the realization that in order to attract and retain great talent, they have to focus a big part of their efforts on the employee experience (read more here): creating an inspiring environment in which people can excel.

Employees have more power, influence and choices than ever before and many of them don’t realize it yet. Recruiting and retaining the right talent in your organization is key, not seeing people as interchangeable parts, but as a respected and key part of the organization’s success.

But where do you start? Let’s look at some proven steps to setting up great Employee Experiences in your organization:

1. Define your focus by using the Employee Life Cycle (ELC)

The ELC shows the phases of the employee’s relationship with your organization from their point of view. It’s a high level view of the different stages an employee is going through in relation to your company. It is not always linear.

Employee Experience — the employee lifecycle

You cannot and should not change everything at once. Focus on those stages that bring most value to the employee and to the organization.

2. Form cross-functional teams

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Sara Coene
Sara Coene

Written by Sara Coene

I’m a Behavioral Change Designer @ the Change Academy. I write about #OrganisationalChange #EX #CX #UserAdoption #calmperformance #sleepperformance

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