PinnedChange Built-In: Designing with People in MindImagine unboxing an iPhone for the first time. No manuals. No clunky onboarding process. Just a sleek device that feels intuitive the…Jan 4Jan 4
Agile for Products, Agile for People: Building Software That SticksProduct and software teams pride themselves on agile development and user-centered design. They talk to customers, gather insights, and…6d ago6d ago
Thinking fast and slow: What Kahneman teaches us about change managementSystem 1 and system 2 in a nutshellJan 2Jan 2
Co-creating a Change Program with StakeholdersThe Key to Successful TransformationDec 29, 2024Dec 29, 2024
1 thing at a timeI read a lot of books, really a lot. The thrift shop has a subscription with me. I sometimes wonder on which beautiful bookshelves my old…Oct 6, 2023Oct 6, 2023
Published inBootcampHow to become an Employee Experience designerA mentor’s step-by-step guide showing you what you need to do to become an EX designerOct 13, 2021Oct 13, 2021
Published inUX CollectiveNo gain, no pain: Bring the future forward to change more quicklyIf you are facing a major change as a change manager or executive, if you want to get your employees on board for that change quickly…Oct 5, 2021Oct 5, 2021
Published inUX CollectiveWhat change management can learn from start-upsMVP, it’s a concept we’ve adopted from hip start-ups. The concept is also used in change management. MVC is the name of the concept…May 25, 2021May 25, 2021
Psychological inertia in organizational changeIt is in our human nature to resist change, even if it is an improvement. The enemy of many people and organizations is “the way things…May 25, 2021May 25, 2021